Nidesoft Studio - the worldwide famous
DVD Ripper, Video Converter, Audio Tools
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  • General-FAQ

Q: How to purchase and register your software?
A: Find which product you like on our website - Free download product to have a try - Click Buy Now button and finish your order - The registration info will be sent to you via Email soon. Enter the license code in the registration window to register it. How to register: Please click "Enter Registration Code..." in Help menu, copy and paste your registration code in the corresponding box, and then press the "OK" button. Note:please don't add any blank before or after the code. After that, you can get the full software.

 

Q: If I purchase your software, can I upgrade it for free in the future?

A: Yes, we provide free upgrade with our product. Please keep an eye on our site to get upgrade info. Please download the updated version and register it using your old version license code.

 

Q: Can I try your products before purchasing it?

A: Yes, you can. Our products can be free tried before purchasing it. Please download what you like from our website, and then install it. Please ignore the registration request, and directly click OK button, then you can try it. In the trial version, we only limit the ripping time, but not the functionality.

 

Q: I lost my register code , how to get it again?

A: Of course, we would like to help. However, you'd better provide your Order ID or some information in your order (such as the Email you used to order), so that we can find your info in our database.

 

Q: My Email address has changed what do I have to do to continue to receive

A:Please modify your information on the website of seller. We will send the emails according to the customer list they provide.Or you could send mail to: support@nidesoft.com

 

Q: Do I need to re-register after I re-install the software?

A: Yes. We suggest you re-enter your registration info after re-install or upgrade to a new version.

 

Q: I like several products, can I get a discount if I purchase these products?

A: Yes, you can. Please visit our website. We provide some discount packs for our customers here.

 

Q:I have lost the software, how do I get it back?

A:You can download our software at anytime from our websit . If you need a specific version please contact our support team and explain why you need that version in particular.